Description

Job Overview

We are looking for a dedicated Customer Service Representative to join our team in Riyadh. This role is ideal for individuals who excel in communication and enjoy helping customers resolve their inquiries efficiently. A high school diploma or Bachelor’s degree is required, along with basic computer skills and a good command of English. Proficiency in Arabic is considered a plus.

Key Responsibilities

• Handle incoming customer inquiries professionally and courteously
• Provide timely and accurate information regarding products and services
• Resolve customer issues with empathy and efficiency
• Maintain records of customer interactions and transactions
• Collaborate with other departments to improve customer satisfaction

Required Skills

• Strong verbal and written communication skills in English
• Basic proficiency in computer applications and data entry
• Previous experience in customer service is preferred but not mandatory
• Ability to remain calm and patient in difficult situations

Qualifications

Applicants must have completed at least a high school diploma, with a Bachelor’s degree considered favorable. Fluency in English is essential, and knowing Arabic will enhance your candidacy.

How to Apply

Interested candidates can apply by submitting their updated resume through the provided link below.