Description

Job Overview

DIPNDIP is looking for a skilled F&B Training and Quality Control Specialist to uphold and enhance quality, safety, and operational standards across our food and beverage services. This role is critical in maintaining compliance with international standards while fostering continuous service and safety improvements.

Key Responsibilities

The specialist will be responsible for ensuring strict adherence to ISO standards throughout all F&B operations. You will develop and implement standard operating procedures, quality systems, and comprehensive inspection programs designed to maintain and elevate product and service excellence. Regular audits and evaluations will be conducted to identify areas for improvement and guarantee compliance.

Additionally, you will create and maintain dashboards that track key performance indicators (KPIs) and analyze service recovery trends for informed decision-making. Leading training initiatives to ensure staff meet quality, hygiene, health, and safety standards is a vital part of this role. Collaborating with various departments to boost overall performance and customer satisfaction will be essential.

Required Skills and Qualifications

• Minimum of 3 years’ experience in food and beverage training, quality control, or a related field.
• In-depth knowledge of ISO standards related to Food Safety, Environment, Health, and Safety.
• Strong understanding of food safety, hygiene, and environmental practices within catering and hospitality operations.
• Proven experience in developing and executing SOPs, quality systems, and operational standards.
• Excellent analytical skills with the ability to create dashboards, KPIs, and detailed service recovery reports.
• Strong interpersonal and communication skills, with the ability to train staff and work effectively across teams.

How to Apply

If you are passionate about ensuring quality and safety in food and beverage operations and meet the above criteria, please submit your updated resume to one of the following email addresses: j.mallah@dipndipkw.com or admin@dipndipkw.com. We look forward to welcoming a dedicated professional to our team.