Description

WE ARE HIRING
DIPNDIP seeking a highly skilled and detail-oriented F&B Training & Quality Control Specialist to lead quality assurance, training, and compliance standards across our operations. The ideal candidate will ensure excellence in service, safety, and operational consistency while driving continuous improvement.
Key Requirements:
– Minimum 3 years of experience in F&B training, quality control, or a similar role.
– Strong knowledge of ISO standards, including Food Safety, Environment, Health & Safety.
– Solid understanding of food safety, hygiene, health, safety, and environmental practices in catering operations.
– Experience in implementing SOPs, quality systems, and operational standards.
– Strong analytical skills with ability to develop dashboards, KPIs, and service recovery reports.
– Excellent communication, training, and cross-functional collaboration skills.
Key Responsibilities:
– Ensure full compliance with ISO standards across all F&B operations.
– Develop and implement SOPs, quality systems, and inspection programs to maintain product and service standards.
– Conduct regular audits, inspections, and evaluations to ensure compliance and continuous improvement.
– Develop dashboards to monitor KPIs and analyze service recovery trends.
– Deliver training programs to ensure staff adherence to quality, safety, and service standards.
– Collaborate with operations and other departments to enhance overall performance and customer satisfaction.
Interested candidates can apply by sending their CV on: j.mallah@dipndipkw.com
admin@dipndipkw.com