Description

Job Overview

Al Khoory Hotels in Dubai is seeking dedicated and customer-focused Guest Service Agents to join their dynamic hospitality team. This role plays a crucial part in delivering exceptional guest experiences and ensuring smooth front office operations.

Key Responsibilities

As a Guest Service Agent, you will be the first point of contact for guests, handling check-ins and check-outs, managing reservations, and addressing guest inquiries with professionalism and efficiency. You will also collaborate with other hotel departments to ensure seamless service delivery and contribute to creating a welcoming atmosphere.

Required Skills and Experience

The ideal candidate must have previous experience in hospitality or a similar front office role. Proficiency in using Shiji PMS or Opera PMS software is essential to perform daily tasks with accuracy. Strong communication skills and a guest-oriented approach are key to succeeding in this position.

Requirements

Candidates currently residing in the UAE on a Visit Visa or with a Cancelled Visa will be given priority consideration. Fluency in English and the ability to work flexible hours according to hotel demand are also preferred.

How to Apply

Interested applicants are encouraged to send their most recent CV to sofiyan.baba@alkhoory-exec.com or reach out via direct message. Please note that only shortlisted candidates will be contacted due to the large volume of applications.