Description

Job Overview

We are seeking a skilled Quality Manager to join our Integrated Facilities Management (IFM) team in Qatar. This is an immediate requirement for a professional with extensive experience in managing quality systems within the FM sector, ensuring all operational standards meet client expectations and industry certifications.

Key Responsibilities

The successful candidate will be responsible for implementing and maintaining the IFM Quality Management System. Duties include conducting quality audits, inspections, and compliance checks across both Hard and Soft Facilities Management operations. You will manage non-conformance reports (NCR), oversee corrective and preventive actions (CAPA), and drive continuous improvement plans to enhance service delivery.

Monitoring adherence to ISO standards, standard operating procedures (SOPs), key performance indicators (KPIs), service level agreements (SLAs), and contractual obligations will be critical. Preparing detailed quality and audit reports along with KPI dashboards is also an integral part of the role. Coordination with Operations, Health, Safety and Environment (HSE), Engineering teams, and client representatives is essential to maintain and improve service quality standards.

Required Skills and Qualifications

• A minimum of 6 to 7 years of relevant experience in Integrated Facilities Management or FM operations is mandatory.
• Strong knowledge of Quality Management Systems (QMS), ISO standards, audits, KPIs, SLAs, and client requirements.
• Proven expertise in quality inspections, NCR/CAPA management, and continuous improvement methodologies.
• Excellent skills in reporting, documentation, and cross-functional coordination.

How to Apply

Interested candidates can apply by submitting their updated resume. Please note, only CV submissions are accepted and no phone calls.