Description

Job Overview

We are seeking experienced local candidates for a short-term IT Help Desk Support role based in Doha, Qatar. This opportunity is ideal for professionals who can provide reliable IT assistance and troubleshooting in a dynamic environment. The contract is initially for three months with the possibility of extension, and immediate availability is required.

Key Responsibilities

• Provide first-level IT support to end users, troubleshooting hardware, software, and networking issues.
• Handle and resolve tickets using ITSM or ticketing tools as appropriate.
• Assist in diagnosing and fixing desktop and application problems efficiently.
• Deliver excellent customer service through effective communication and follow-up.

Required Skills and Qualifications

• Proven experience in IT Help Desk, Desktop Support, or IT Support roles.
• Strong knowledge of Windows operating systems, hardware components, and basic networking concepts.
• Familiarity with ticket management software or ITSM tools is preferred.
• Excellent communication skills with a focus on customer service.
• Valid Qatar driving license is mandatory.
• Immediate availability to join the assignment.

Contract and Work Details

The position is based in Doha and offers a 3-month contract with potential for extension based on performance and organizational needs. As this role requires onsite presence and potential travel, holding a valid Qatar driving license is essential.

How to Apply

If you meet the requirements and are ready for immediate deployment, please send your updated resume to mariamm@themsigroup.com. For further inquiries, you can also reach out via WhatsApp at +91 7760240221.