Description

Job Overview

We are seeking a skilled Technical / Field Support Engineer to join our team based in Qatar. This role requires providing expert remote and onsite technical assistance to end users, ensuring smooth operation of IT systems and hardware. The ideal candidate will have solid experience supporting desktop and network environments, excellent troubleshooting abilities, and mandatory Arabic nationality.

Key Responsibilities

The successful candidate will be responsible for installing, configuring, and maintaining various software and hardware components including Windows OS, Microsoft Office Suite, Microsoft 365, and Outlook. Additionally, duties include diagnosing and resolving hardware and software issues on desktops and laptops, setting up and maintaining printers, scanners, and other peripherals, and handling network connectivity troubleshooting. The role also involves performing PC setups, relocations, disk partitioning, managing storage space, and keeping an accurate inventory of hardware and software assets. Providing VIP user support and assisting with Service Desk operations, along with preparing comprehensive end-user support reports, are also integral parts of this position.

Mandatory Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 4 to 6 years of solid experience in desktop and field support roles
• CompTIA A+ certification (mandatory)
• ITIL Foundation certification (mandatory)
• Microsoft 365 certification (mandatory)
• CCNA certification (mandatory)
• Fluency in both Arabic and English is essential
• Must be an Arabic national

How to Apply

If you meet all the mandatory qualifications and are eager to join a dynamic team, please send your updated resume along with copies of your certification documents to hr@qcs-qatar.com. Applications that do not meet all the specified requirements, including nationality and certifications, will not be considered.