Description

Job Overview

We are looking for a dedicated Maintenance Call Centre Agent to join our expanding team in Qatar. This position focuses on coordinating maintenance requests efficiently while providing excellent customer service to our clients. If you are communicative, organized, and have experience in customer support or maintenance coordination, this role offers a great opportunity to grow.

Key Responsibilities

As a Maintenance Call Centre Agent, you will play a vital role in managing incoming maintenance requests through our call centre. You will be responsible for communicating effectively with customers to understand their needs, coordinating with maintenance teams to ensure timely resolution, and maintaining accurate records of all interactions. Delivering a positive customer experience is essential.

Required Skills and Experience

• Strong communication abilities in English and Hindi are essential; proficiency in Arabic is an advantage.
• Prior experience in customer service roles is preferred to handle client interactions professionally.
• Experience in maintenance coordination is a plus, allowing you to better manage service requests.
• Ability to multitask and handle calls in a fast-paced environment while maintaining attention to detail.

How to Apply

If you are interested in applying for this exciting Maintenance Call Centre Agent position, please send your updated CV to marketing@truthqatar.com. We encourage qualified candidates to apply promptly and join our growing team.