Description

Job Overview

Teyseer Motors W.L.L. is seeking an experienced Customer Relationship Manager based in Qatar to lead and enhance customer engagement efforts within the automotive sector. This role requires a strategic leader who excels in managing customer relationships and improving overall satisfaction to drive loyalty and retention.

Key Responsibilities

As the Customer Relationship Manager, you will be responsible for developing and executing CRM strategies that align with the company’s goals. Your daily duties will include monitoring customer feedback, satisfaction, and retention rates, while managing CRM data, analytics, and reporting to support decision-making.

You will collaborate closely with the Sales and Service teams to ensure a seamless customer experience and work on initiatives that strengthen customer loyalty. Additionally, overseeing the call center operations and team will be a vital part of your role to maintain high service standards.

Requirements

• 3 to 4 years of experience in a CRM management role, demonstrating strong leadership and team management capabilities
• Excellent communication skills paired with effective problem-solving abilities
• Experience in the automotive industry is preferred, adding valuable insight into customer expectations
• Multilingual candidates will be given an advantage to engage with a diverse customer base
• Applicants must currently reside in Qatar to be considered for this position

How to Apply

If you meet the above criteria and are ready to contribute your expertise to a leading automotive company, please send your updated resume to careers.teymotor@gmail.com. We look forward to welcoming a skilled professional to our dynamic team.