Description

Job Overview

We are seeking experienced and motivated individuals to join our team as Call Center Customer Service and Debt Collection Officers in Qatar. This role is ideal for professionals with a strong background in customer service and debt recovery, ready to contribute effectively within a dynamic call center environment.

Key Responsibilities

The successful candidate will be responsible for managing outstanding debts and overdue payments while maintaining excellent customer relations. You will engage with customers through effective communication, negotiation, and persuasion to ensure timely collections. Accurate record-keeping will also be an essential part of the role, including updating spreadsheets and maintaining detailed customer information.

Required Skills and Experience

• A minimum of 2 to 10 years’ experience in customer service and debt collection.
• Proven expertise in collecting overdue payments through negotiation skills.
• Proficiency with Microsoft Office tools, especially Excel and Word.
• Experience working with CRM and BPX systems for customer management and data tracking.
• Strong attention to detail when entering data, maintaining customer records, and generating collection reports.
• Ability to work efficiently under pressure while meeting collection targets.
• Excellent communication skills paired with a professional approach in client interactions.
• Highly organized with a strong sense of responsibility and commitment.

Eligibility and Requirements

We welcome applicants from Arab and Asian nationalities, including candidates from India, Bangladesh, and Pakistan. Candidates must provide the following documents for the interview:

• Updated CV or resume
• Copy of Qatar ID (QID)
• Valid Qatar residence permit
• Passport copy
• Educational certificates
• Experience certificate from the latest employer
• No Objection Certificate (NOC) from the current sponsor, if applicable

Applicants should be eligible for a change of employer or temporary secondment in line with Qatar’s regulations.

Compensation

The monthly salary ranges from QAR 2,500 to QAR 3,000, depending on your experience and qualifications.

Interview Details

Interested candidates are invited to attend an open interview session as follows:

• Date: Tuesday, 20 October 2026
• Time: 2:00 PM to 5:00 PM

How to Apply

For directions to the interview location, please contact us via Mobile or WhatsApp at 50999893. For inquiries, you can call the landline at 44459714. Candidates who meet the qualifications are encouraged to attend the interview with all required documentation.

We look forward to welcoming qualified professionals to contribute to our team’s success in Qatar. Best of luck to all applicants!