Description

Job Overview

We are looking for a skilled Technical Support Executive to join our team, providing top-notch desktop and network troubleshooting services. This role requires hands-on experience with hardware, software, and Microsoft Windows environments, preferably with exposure to telecom systems. The ideal candidate will have a keen eye for detail and the ability to work both independently and collaboratively within a dynamic team.

Key Responsibilities

• Provide effective desktop support and troubleshoot hardware and software issues.
• Diagnose and resolve network-related problems quickly.
• Maintain and update technical documentation for troubleshooting steps and resolutions.
• Collaborate with team members to enhance technical support processes and deliver quality service.
• Respond promptly to user inquiries and technical requests during office hours.

Required Skills and Experience

• Bachelor’s degree in Computer Science, Engineering, Electronics, or Telecom from an HEC-recognized university.
• At least one year of relevant experience in technical support, focusing on desktop and network troubleshooting.
• Strong knowledge of Microsoft Windows operating systems.
• Telecom experience is preferred but not mandatory.
• Excellent command of written and spoken English.
• Self-motivated with the ability to work independently and as part of a team.

Work Schedule and Location

The position operates Monday through Friday, from 8:00 am to 5:00 pm, with weekends off (Saturday and Sunday). The workplace is located in Block 5, Clifton, Karachi.

How to Apply

Interested candidates are encouraged to send an updated CV to hr@cubexsweatherly.com. Please mention the job title “Technical Support Executive” in the subject line. Only shortlisted candidates will be contacted for further steps.