Description

Job Overview

ARMS Medical Center in Kuwait is looking for a dedicated Customer Service Agent to join their call center team. This role involves handling patient inquiries efficiently and professionally, while providing accurate information about the center’s services and policies.

Key Responsibilities

The primary duties include addressing patient questions and concerns in a timely manner, maintaining up-to-date knowledge about the medical center’s offerings, and ensuring a positive experience for every caller. The agent will play a vital role in upholding the center’s reputation for excellent customer support.

Required Skills and Qualifications

• Proven experience working in a call center environment
• Strong communication skills with a focus on professional interaction
• Familiarity with medical or clinic-related customer service is preferred
• Bachelor’s degree or an equivalent qualification
• English-speaking skills as a second language are advantageous
• Ability to work under pressure and multitask effectively

Additional Requirements

This opportunity is available for candidates holding an 18 visa and allows for visa transfer. Only local hires in Kuwait will be considered for this position.

Compensation

The salary starts at 450 KWD, complemented by a competitive commission structure that reflects the candidate’s professional experience and tenure.

How to Apply

Interested candidates are invited to submit their updated resumes directly to the HR department at ARMS Medical Center via email at hr@arms-center.com.