Description

Job Overview

We are currently seeking professional and courteous Receptionists and Contact Center Agents to join our team in Kuwait. Candidates with prior experience in customer service roles, especially within the medical or dental fields, will find this an excellent opportunity to advance their careers. This role requires effective communication skills and the ability to handle front-desk responsibilities with professionalism.

Key Responsibilities

• Greet and assist visitors and patients promptly and courteously
• Manage incoming phone calls and direct them to the appropriate departments
• Maintain accurate records and schedule appointments efficiently
• Provide excellent customer service by addressing inquiries and resolving issues swiftly
• Support administrative tasks related to patient and client management

Required Skills and Qualifications

• Previous experience in reception or customer service is essential
• Bachelor’s degree or relevant qualification preferred for Contact Center Agent role
• Experience working in medical or dental environments is highly advantageous
• Strong communication skills in Arabic, with the ability to interact professionally
• Transferable residency permit is required
• Availability to join at the earliest convenience is preferred

Additional Information

This opportunity is open exclusively to candidates currently residing inside Kuwait. We encourage applicants with transferable residency permits to apply, as this will facilitate a smooth hiring process. Candidates with a background in the healthcare industry will have an added edge.

How to Apply

Interested candidates are invited to send their updated CV, clearly stating the job title in the email subject line, to the following address: careers@bayanmedicalkw.com. We look forward to reviewing your application and welcoming dedicated professionals to our team.