Description

Job Overview

We are currently seeking experienced Receptionists and Call Center Agents to join a dynamic hospitality team in Kuwait. This role is ideal for candidates with a background in customer service, handling reservations, managing inquiries, and maintaining effective communication with guests. Please note, this position is open only for individuals who are currently located within Kuwait.

Key Responsibilities

The successful candidate will be responsible for providing excellent service by managing guest communications via phone and in person. Responsibilities include handling reservations, addressing guest inquiries efficiently, and ensuring a smooth front desk operation that reflects the hospitality standards of the employer.

Required Skills

• Strong communication skills to interact professionally with guests and customers
• Experience in call center operations and front desk management
• Adept at managing reservation systems and handling multiple inquiries
• Ability to stay organized and multitask effectively in a fast-paced environment
• Customer service orientation with a friendly and approachable demeanor

How to Apply

If you are currently residing in Kuwait and meet the experience criteria, please submit your updated resume to admin@plazahotelkw.com. We look forward to reviewing your application and exploring potential opportunities within our hospitality team.