Description

Job Overview

We are seeking a motivated Hotel Sales and Marketing Representative to join our dynamic team in Jeddah. This role is ideal for individuals with a passion for hospitality and sales, looking to drive business growth through effective customer engagement and strategic marketing activities.

Key Responsibilities

The successful candidate will handle a variety of tasks including managing customer inquiries received via website, social media channels, e-commerce platforms, WhatsApp, and phone. Building and sustaining strong relationships with company and project managers will be vital to support seamless operations.

Responsibilities also include preparing accurate quotations, proposals, and booking confirmations, maintaining up-to-date booking schedules and customer information. The role requires following up with potential and past clients to maximize sales opportunities and encourage repeat business.

Collaborating closely with the Reservations team to coordinate booking details ensures smooth customer experiences. Additionally, conducting feedback follow-ups helps strengthen customer loyalty.

Supporting marketing efforts by assisting in campaign execution, coordinating social media content, gathering customer testimonials, and identifying growth opportunities through partnerships or seasonal promotions is also essential.

Tracking sales pipelines, updating booking trackers, and maintaining customer databases falls under the administrative duties. The representative will prepare periodic sales reports, monitor inquiry volumes, conversion rates, and customer satisfaction metrics, while providing insights for sales forecasting.

Required Skills and Qualifications

Candidates should hold a Bachelor’s degree in Business Administration, Marketing, Communications, or a related discipline. Prior experience in hotel sales and marketing, hospitality, or customer service will be advantageous.

A strong understanding of social media platforms, digital marketing, booking systems, and e-commerce is necessary. Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint, as well as digital communication tools like Google Workspace, is expected.

Fluency in both Arabic and English is mandatory. Exceptional skills in sales, negotiation, customer relationship management, organization, and time management are required to succeed in this fast-paced environment.

A positive, results-oriented mindset and the ability to work independently are essential attributes for this role.

How to Apply

If you are enthusiastic about joining our team, interested candidates can apply by submitting their updated resume. For inquiries, please contact +966509861514.