Description

Job Overview

We are seeking a motivated Call Center Agent to join our Automotive Division based in Dubai. This on-site role offers a competitive salary of AED 8,000 per month and is ideal for customer service professionals passionate about automotive services. You will play a key role in delivering excellent service to clients by promoting vehicle options and booking appointments.

Key Responsibilities

As a Call Center Agent, your main tasks will include:

• Professionally presenting automotive services, special offers, and vehicle selections to prospective customers
• Identifying client requirements and recommending appropriate vehicles or service packages
• Scheduling test drives, service appointments, and showroom visits efficiently
• Achieving daily and monthly performance targets involving call handling, lead conversion, and booking metrics
• Collaborating closely with sales and service teams to ensure smooth lead management and customer satisfaction

Required Skills and Qualifications

• Strong communication and interpersonal skills tailored to customer engagement
• Ability to understand customer needs and offer personalized solutions in the automotive context
• Familiarity with call center operations and meeting KPIs effectively
• Team player with excellent coordination to support sales and service units
• Professional attitude with attention to detail and reliability

Benefits

This position comes with a fixed monthly salary of AED 8,000 and the opportunity to build a career within the automotive customer service field. Working onsite in Dubai, you will gain valuable experience in a dynamic retail environment.

How to Apply

Interested candidates can apply by submitting their updated resume directly via email at ecaterina@albacorp.net.