Resturent Operation Manager Required

Description

Operations Manager – Breakfast & Bakery Restaurant

Job Summary

The Operations Manager is responsible for overseeing the daily operations of the breakfast and bakery restaurant to ensure smooth service, consistent food quality, cost control, and high customer satisfaction. This role focuses on operational efficiency, team performance, and achieving sales and profitability targets.

Key Responsibilities
Operations & Service

Oversee daily restaurant and bakery operations, ensuring smooth opening, service, and closing procedures

Ensure high standards of food quality, presentation, hygiene, and service consistency

Monitor peak breakfast hours and manage staffing to maintain fast and efficient service

Team Management

Recruit, train, schedule, and supervise kitchen, bakery, and front-of-house staff

Set performance standards and conduct regular staff evaluations

Motivate teams to maintain a positive work culture and high productivity

Handle staff issues, attendance, and disciplinary actions when needed

Financial & Cost Control

Control food, bakery, and labor costs to meet budget targets

Monitor daily sales, cash handling, and POS reports

Reduce waste, manage portion control, and improve operational efficiency

Support pricing strategies and promotions in coordination with management

Inventory & Suppliers

Oversee inventory levels for bakery ingredients, breakfast items, and packaging

Coordinate with suppliers to ensure quality, timely deliveries, and cost efficiency

Conduct regular stock counts and minimize shortages or overstock

Quality, Hygiene & Compliance

Ensure full compliance with food safety, hygiene, and municipality regulations

Maintain cleanliness standards across kitchen, bakery, storage, and dining areas

Prepare for inspections and address any compliance issues immediately

Customer Experience

Handle customer feedback and complaints professionally

Monitor online reviews and take corrective actions when needed

Ensure brand standards and guest experience are consistently delivered

Reporting & Improvement

Prepare weekly and monthly operational reports

Analyze sales trends and operational challenges

Implement improvements to increase efficiency, quality, and profitability

Requirements & Qualifications

Proven experience as an Operations Manager or Restaurant Manager (breakfast, caf?, or bakery preferred)

Strong knowledge of food & bakery operations and service workflows

Experience in cost control, inventory management, and team leadership

Ability to work early mornings and during peak breakfast hours

Strong problem-solving and decision-making skills

Good communication skills in English (Arabic is a plus)

Preferred Skills

Experience with POS systems and inventory software

Understanding of local food safety regulations

Hands-on leadership style with attention to detail +966560276042