Description

Job Overview

We are seeking a dedicated and experienced Front Office Manager to join our team in Jeddah, Saudi Arabia. This role is perfect for a customer-oriented professional who thrives in a dynamic hospitality environment and is passionate about delivering outstanding guest experiences.

Key Responsibilities

The Front Office Manager will lead and oversee all front office operations, ensuring smooth check-in and check-out processes, effective guest services, and proper coordination of reservations and billing. You will manage the front office team, organize staff schedules, and uphold high standards of guest relations. Handling guest concerns with professionalism and efficiency is a critical part of the role, alongside maintaining compliance with company policies and hospitality quality standards.

Required Skills and Qualifications

• Bachelor’s degree or diploma in Hotel Management, Tourism, Business Administration, or a related field.
• Proven experience in front office or guest services roles, preferably with supervisory or managerial responsibilities.
• Fluency in Arabic and English, both spoken and written.
• Strong communication and interpersonal skills to foster excellent guest relations.
• Leadership abilities to effectively manage staff and daily front office operations.
• Proficiency in hotel management software and Microsoft Office applications.
• Capability to handle guest complaints professionally and resolve issues promptly.
• Excellent organizational skills with the ability to work efficiently under pressure.
• Flexibility to work varied shifts including evenings, weekends, and holidays.
• Professional appearance and a commitment to maintaining company service standards.

How to Apply

If your background aligns with these requirements and you are enthusiastic about contributing to a high-performing hospitality team, we encourage you to apply. Please send your updated CV to recruitment@tarfeehfakieh.com with “Front Office Manager” as the email subject.

Additional Notes

Applicants are advised to apply only if their experience and qualifications match the outlined requirements to ensure the best fit for this position.