Description

Job Overview

DSC Facilities Services is seeking a skilled Customer Service Agent to join their team in the United Arab Emirates. This role is ideal for candidates with 3 to 5 years of experience in facilities management within the UAE, bringing hands-on knowledge of CAFM software and strong customer service abilities.

Key Responsibilities

The successful candidate will be responsible for managing client inquiries promptly and professionally, ensuring smooth communication between clients and internal teams. You will play a crucial role in coordinating service requests using CAFM software, especially Lattice, to maintain high standards of facility operations.

Required Skills and Qualifications

• 3 to 5 years of experience working in facilities management within the UAE
• Proficiency in CAFM software, preferably Lattice
• Excellent communication skills with a strong customer service focus
• Ability to effectively handle and resolve client inquiries
• Strong coordination skills to liaise with various teams

How to Apply

If you meet the above requirements and are interested in this opportunity, please submit your updated resume to careers.fs@dsc.ae. We look forward to hearing from qualified candidates who are eager to contribute to our dynamic team.