Description

Job Overview

Al Khoory Hotels in Dubai is seeking enthusiastic and dedicated Guest Service Agents to join their hospitality team. This role is perfect for professionals driven by delivering exceptional customer service within a fast-paced hotel environment. We have two vacancies to fill for candidates who are committed to enhancing guests’ experiences.

Key Responsibilities

As a Guest Service Agent, you will be the first point of contact for guests, providing a warm welcome and efficient service throughout their stay. Your duties will include managing guest check-ins and check-outs, handling reservations, addressing guest inquiries, and ensuring all interactions are handled with professionalism and care.

Required Skills and Experience

• Previous experience in the hospitality industry or a similar front office role is essential.
• Proficient use of property management systems, specifically Shiji PMS or Opera PMS, is a must.
• Strong communication and interpersonal skills to interact effectively with guests and hotel staff.
• Ability to manage multiple tasks efficiently while maintaining a friendly demeanor.

Preferred Candidate Requirements

Preference will be given to candidates already residing in the UAE on a Visit Visa or those holding a Cancelled Visa, facilitating smoother onboarding processes.

How to Apply

Interested candidates are encouraged to send their updated CV to sofiyan.baba@alkhoory-exec.com or reach out via direct message. Take this chance to contribute to a well-regarded hospitality team in Dubai and grow your career with Al Khoory Hotels.