Description

Job Overview

Karisma Medical Center in Bahrain is looking for dedicated and skilled individuals to fill the roles of Receptionist and Call Center Agent. Both male and female candidates with relevant experience are encouraged to apply. This is an excellent opportunity to join a reputable medical center and contribute to delivering outstanding customer service in a professional environment.

Key Responsibilities

The selected candidates will be responsible for providing exceptional client support and ensuring smooth daily operations. Duties include greeting clients professionally, managing and scheduling appointments, maintaining accurate customer records, and handling multiple channels of communication including phone calls, WhatsApp messages, and online inquiries. Following up with clients to guarantee satisfaction and coordinating with other departments will also be essential parts of the job.

Required Skills and Qualifications

Applicants should have a minimum of three years’ experience in reception, customer service, or call center roles. Proficiency in Microsoft Office, booking systems, CRM software, and digital communication platforms is required. Strong organizational and multitasking skills are essential, along with excellent communication abilities. Candidates with prior experience in laser clinics, beauty centers, aesthetic clinics, or medical facilities will be given preference.

Work Environment

This role is based in Bahrain and will involve working within a professional medical center setting that values teamwork and customer-centric service.

How to Apply

Interested candidates can apply by submitting their updated resume to careershr240@gmail.com. We look forward to welcoming motivated professionals who can contribute to the success of our growing team.