Description

Key Responsibilities for Reservation Staff

Handling customer bookings and reservations accurately
Managing phone calls, emails, and online inquiries
Confirming, modifying, and cancelling reservations
Providing information on availability, pricing, and services
Maintaining updated reservation records and databases
Coordinating with other departments (front office, operations, etc.)
Ensuring smooth and organized booking processes
Assisting customers with special requests and issues

Key Skills for Reservation Staff
Strong communication skills (English and/or other languages)
Excellent customer service skills
Computer literacy and booking system knowledge (PMS/CRM)
Attention to detail and accuracy
Organizational and time management skills
Ability to multitask effectively
Problem-solving skills
Ability to work under pressure
Professional and polite attitude
Teamwork and coordination skills
Data entry and record-keeping accuracy
Telephone and email etiquette

We are Offering:

Apply now and become a valued part of our team!

Please share your cv at :job487098@gmail.com